Our Mission is to be an integral part of the Victoria soccer community
Based in Victoria BC, Soccer World has been a part of the soccer community for over 30 years. With the largest selection of soccer and rugby boots in Victoria, we are the place for anything and everything you need to play, coach, referee and enjoy the wonderful game of soccer.
With an knowledgeable staff, we aim to provide great service and enthusiasm to help you get exactly what you need, whether you are just beginning or a world cup hopeful.
Your Community
As the only Soccer specific store in Victoria, we are committed to supporting our community and the generations that are coming up on and off the field.
"The team at Soccer World have always been great for all of our soccer needs." - Brad Worsfold
RETURNS POLICY
We understand that occasionally you may have to return something to us for a variety of reasons. We gladly accept returns on most items purchased.
Within 30 days from the date of purchase we will gladly exchange or refund (card refund only) provided the following criteria are met;
In brand-new condition, and showing no sign of customization, wear, or use of any kind.
The original tag, plastic wrap, box, etc. that arrived with the order must be present.
Proof a purchase, whether that is the original receipt of bank statement showing the purchase.
Note that ALL clearance items, gift certificates and items customized are FINAL sales.
DEFECTIVE PRODUCT POLICY
Due to the intense nature of the game, all items – especially footwear and gloves – will experience normal wear and tear such as: colour loss, material wear, loose threads, small gaps between the outsole and the upper, etc.
Normal wear and tear will begin to show even within the first few uses. This is both normal and expected. These occurrences are common and not indicative of an item’s defectiveness (poor workmanship or materials). Artificial turf fields and B.C.s wet climate increase the likelihood of these wear and tear signs.
Very few items are truly defective. Defective products are products that can no longer be played in due to their broken nature. An item’s price does not indicate longevity, merely the quality of the materials and technology used in its construction. High priced products are not designed to last longer. They are designed as a high performance, game day only product. And soft leather cleats are NOT recommended for turf fields.
Most products sold at Soccerworld come with a manufacturer’s warranty. Customer’s seeking information about a product’s manufacturer’s warranty should directly contact the manufacturer.
WHAT IS NOT CONSIDERED A “MANUFACTURER’S DEFECT”
Footwear
Colour loss
Loose threads
Small gaps between the outsole and the upper
Scratches
Cracked leather on a shoe
Holes/cuts in the shoe that is not part of the seam
Burns on the shoe caused by friction
Shoes being used on the wrong playing surface. (ie. Firm ground (FG) shoes used on Turf fields)
Stripped Cleats
Ripped Laces
Goalkeeper Gloves
Colour loss
Worn out palms even after one use
Scratches
Rips or tears on the Glove that are not part of the seam
Burns on the glove caused by friction
Broken finger protection
Soccer Balls
Colour loss
Loose threads
Scratches
Cracks on the balls
Burns on the ball caused by friction
Minimal air lost in high-end soccer balls. All high-end soccer balls will occasionally release air
